Membership terms and privacy information
Privacy information updated on 21 September 2026.
1. Provider and service
The service is provided by Lundberg Selection AB, Swedish company registration no. 556448-2049, Grevgatan 15, 114 53 Stockholm, Sweden. Email: kontakt@homeopati.se. Homeopati.se is a working tool for homeopaths to search and compare homeopathic source texts based on the symptoms of a case. The results provide a basis for the practitioner’s own review and assessment. Practitioners are responsible for their advice and treatments within applicable law. The tool never replaces health care.
2. Who may use the service
Membership is personal and intended for adult professional practitioners who use the tool in accordance with the intended use and limitations above. Login credentials must not be shared.
3. Mandatory limits on use
The following limits on professional use are confirmed when an account is created:
I have read about Homeopati.se’s intended use and limitations. I am responsible for my review and use of the results and for ensuring that my professional practice complies with applicable law.
I understand that the tool does not replace healthcare. I do not use it for self-treatment, diagnosis or emergency assessment. I never delay care or change treatment because of its results.
I never enter names, personal identity numbers, contact details, exact dates of birth, medical record text or other case information that could identify a person.
I understand that comparison and ranking describe correspondence with source material, not expected treatment benefit or a prescription.
For professional use, you are responsible for following the rules that apply where you practise. In Sweden, Chapter 5 of the Patient Safety Act limits what people other than healthcare professionals may do. The tool does not verify your professional authorisation or determine whether an individual case may be examined or treated. The absence of a warning does not establish this.
4. Membership, price and renewal
Membership costs EUR 9 per month or EUR 89 per year. Any applicable VAT is included. The billing country and tax status determine the tax shown at checkout before you pay.
Membership renews monthly or annually, according to your choice, until cancelled. There is no minimum commitment beyond the selected payment period. You can stop the next renewal through the payment portal in your account. Access continues until the end of the paid period. Mandatory law takes precedence over these terms.
5. Payment and access
Stripe handles payments, tax calculations and card details. The homeopathy tool does not store card details. Stripe may collect and verify VAT numbers. You accept the membership terms at checkout. Access begins once Stripe has confirmed payment and your membership is active. We make no deduction for time used when a consumer exercises the right of withdrawal. Late, reversed or ended payment status may result in access being closed.
6. Case information
Never enter names, personal identity numbers, contact details, exact dates of birth, medical record text or other information that could identify a person. In the guest flow, selected symptom identifiers are sent to Homeopati.se for a temporary calculation of accompanying symptoms and follow-up questions. Search text and answers to follow-up questions are processed in the browser. In the member tool, case selections are processed in the browser; references are sent to the server when source texts are retrieved. The tool does not save a case history in the membership account. Case information is not sent to Stripe, Google, Facebook or analytics tools.
7. Right of withdrawal and the withdrawal function
As a general rule, a consumer has a 14-day right of withdrawal from the date the service contract is concluded. This is different from the standard Cancel membership function, which only stops future renewals. The readily accessible contract withdrawal function records the consumer’s name, information identifying the contract, the contract date and an express confirmation of withdrawal. A downloadable electronic acknowledgement of receipt, showing the time of receipt and a reference number, is then provided immediately. The link to the acknowledgement is personal and available for 24 hours; the consumer should save the file.
The right of withdrawal applies to consumers: people purchasing mainly for purposes outside their trade or profession. The free trial does not replace the right of withdrawal for paid membership. If you exercise this right, we refund the full payment for the contract, with no deduction for time used or administration fees, without undue delay and no later than 14 days after receiving your notice. We use the same means of payment unless you expressly agree otherwise at no cost to you. You can use the withdrawal function or send a clear statement to kontakt@homeopati.se or our postal address. You may use the model form below, but you do not have to. Send your notice before the withdrawal period expires.
8. Membership account, withdrawal requests and personal data
Signing in with Google or Facebook: You can choose to sign in with Google or Facebook instead of email and password. Homeopati.se then receives an account identifier from the provider and the email address supplied during sign-in. We store these details and your chosen provider to recognise and protect your account. This processing is necessary to provide the sign-in service you request. We do not receive your Google or Facebook password. The provider processes the sign-in itself and related technical data under its own privacy information. Symptoms and answers are not included in the sign-in data sent to the provider.
Lundberg Selection AB is the data controller for the membership account. The contract is the legal basis for processing the information needed for account, membership and payment administration. Legal obligation is the basis where information must be retained for accounting, tax or consumer protection. Legitimate interests are the basis for proportionate security, misuse-prevention and troubleshooting logs.
Lundberg Selection AB processes the email address, password hash, security and session information, acceptance of the terms, membership status, and invoice and subscription references. A withdrawal request contains the contract information supplied by the consumer; the name and information identifying the contract are stored in encrypted form. Technical fingerprints are stored as hashes to help prevent misuse. Stripe processes payment details, the billing address, tax information and any VAT number in accordance with Stripe’s privacy information.
Active account information is retained for the duration of the contractual relationship. A closed account is normally deleted or anonymised within 24 months after the contract and all outstanding matters have ended. Withdrawal requests and acknowledgements of receipt are normally retained for three years. Accounting and tax records are retained for as long as required by law. Technical security logs are normally retained for no more than twelve months. Longer retention applies only when required by an ongoing dispute, security incident or legal obligation.
The data subject may request access to their personal data, rectification, erasure, restriction of processing and data portability, and may object to processing based on legitimate interests. These rights may be limited by mandatory law. Requests should be sent to kontakt@homeopati.se. Complaints may be lodged with the Swedish Authority for Privacy Protection (IMY), imy.se.
9. Functionality, compatibility, results and responsibility
The service is used in an up-to-date browser with JavaScript and cookies enabled. An internet connection is required for accounts, payment and acknowledgements of receipt. The homeopathy tool can be used on a modern computer, tablet or phone, but is designed for a larger screen.
Comparison and ranking describe correspondence between selected symptoms and recorded information in the source material. They do not measure expected treatment benefit and are not a diagnosis, treatment recommendation, prescription or dosing instruction. Review the source texts and the explanation of the results before making your own assessment. Urgent or medically concerning conditions must be assessed by healthcare services.
10. Complaints, disputes, changes and contact
Complaints should be sent to kontakt@homeopati.se or Lundberg Selection AB, Grevgatan 15, 114 53 Stockholm, Sweden. If a consumer dispute cannot be resolved directly, the consumer may request consideration by the Swedish National Board for Consumer Disputes (ARN), Box 174, 101 23 Stockholm, Sweden, arn.se, provided that the board’s requirements are met. Material changes to the terms require new, active acceptance before continued use. Swedish law applies, subject to the limits imposed by mandatory law.
kontakt@homeopati.se
Contract version: 2026-09-22-market-v3 / EUR / en
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